| Table of Contents | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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Global Metrics
Name | Definition | Region | Last Updated |
|---|---|---|---|
List of KPIs and Targets for Operational & Billing Excellence | Global |
...
File Registration
Name | Definition | Region | Last Updated|||
|---|---|---|---|---|---|
Requirements on how to register shipments and consols, data requirements, process documents, operations requirements, etc. | Global | ||||
Requirements on how to register International Parcel | Global | ||||
Requirements on how to register Contract Logistics files | Global | ||||
Requirements on how to register bookings within the CargoWise Booking Module | BCN GuideGlobal | ||||
Requirements on how to register one off quotes within the CargoWise One Off Quote Module | Global | ||||
Requirements on how to properly register buyers consol shipments and issuing a master lead operational billing file | Global | Requirements for container milestones, management, & reporting | Global |
...
File Costing & Billing
Name | Definition | Region | Last Updated|||
|---|---|---|---|---|---|
Financial requirements for billing, usage of job status, profit & loss reason codes, revenue recognition, etc | GlobalJanuary 2, 2024 | ||||
Intercompany InvoicingList of Required Global Charge codes utilized for billing | Guide on intercompany invoicing policy, claims process, and business rules | Global | January 2, 2024 | ||
Required process for auto rating client revenue and roles & responsibility for the Global Shared Service Center (GSSC) | Global | Auto Costing | Required process for auto costing agent & carrier costs and roles & responsibility for the Global Shared Service Center (GSSC) | Global | |
Guide on how to enter and post cost from the consol level | Required process for roles and responsibility when accruing cost for CASS airlines | USA | |||
Guide on how to set up special batch and periodic invoicing within a client organization | Global | ||||
Guide on how to utilize foreign currency exchange rates and posting | Global | ||||
Guide on special requirements for specific carriers on posting costsGlobal Charge Codes - USA Commission Structure | List of new global charge codes and commission percentage applicable for USA Commissions | USA | |||
INTL Agent Operating Procedures
Name | Definition | Region | Last Updated | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
Guide on how to identify exclusive agents, non exclusive, etc | Global | Roles & responsibilities for Operational workflow & timeline for FMC filing, SEKO House Bill Issuance, AMS, ISF, Pre-Alert, etc for SEKO INTL Agents oustide of the Asia Pacific Region | USA | Operational Procedures for the Asia Pacific Data Service Center (DSC) | Roles & responsibilities for Operational workflow & timeline for FMC filing, SEKO House Bill Issuance, AMS, ISF, Pre-Alert, etc for SEKO INTL Agents within the Asia Pacific Region | Global | Guide on how the automatic EDI Interface works to send outbound pre-alerts to Hermes | Global? |
Compliance Related SOP’s
Name | Definition | Region |
|---|
Last Updated
Denied Party Screening
How to screen for denied parties within CargoWise
Global
Required only for cargo destined to US for Ocean | Global | |
Required only for cargo destined to US for Ocean. Requirements on how to register ISF through CargoWise | Global | |
Required only for cargo destined to US for Ocean. SEKO Branded ISF template and ISF Requirements | Global | |
Centralized repository for all US. Ocean Compliance related documentation (Relevant only for |
Cargo destined to |
USA via Ocean) | Global |
Listing of sanctioned countries where SEKO Is NOT allowed to ship cargo (Available Via Compliance SharePoint) | Global | |
Required only for cargo destined to Japan |
for Ocean | Global |
Required only for cargo |
AMER
...
destined or via European port for Ocean Freight | Global |
Additional International Systems
Name | Definition | Region | Last UpdatedRelevant Links | ||
|---|---|---|---|---|---|
Magaya | External platform for SEKO air and ocean rate contracts for pricing and FMC filing | Global | Project 44|||
Magaya | Magaya hosted training videos on using the portal | Global | |||
WebCargo | External platform for Ocean tracking with predictive analysis and carrier analytics | Global | Airline Quotes & Bookings - Link to the platform. For training and access contact your local Regional Ops Excellence support. | Global | |
TradeTech | External platform used for Filing of HBL AMS (Shipments to/From USA) | Global |
Organizations/Master Data Management
Name | Definition | Region | Last Updated |
|---|---|---|---|
Link to portal to create or update new organizations (MDM Team) | Global | ||
Required definitions for the different roles and responsibilities that organizations have within a job, best practices on organization setup to auto default data into files. | Global |
...
Operational Related SOPs
Name | Definition | Region | Last Updated |
|---|
...
A guide on how create electronic shipping instructions. | Global | |
|---|---|---|
A guide on how to create an electronic booking request for ocean carriers. | Global | |
A guide on how change and update electronic booking and shipping instructions for ocean carriers. | Global |
Ocean Product (SKCL) Support
Name
Definition
Region
Last Updated
USA
EMEA
Name | Definition | Region | Last Updated | USA | EMEA | APAC |
|---|
Air Product Support
Internal operating procedures under SKCL | Global | ||
Requirements on releasing SEKO Ocean House Bills of Ladings in CargoWise | Global | ||
Procedure on FMC filing for Tariff Rate Item (TRI) via Magaya | Global | ||
A guide on how our approved agents can work with the GSSC (Global Shared Service Center) Team in Vietnam to have SKCL HBLs issued. | Global | ||
Requirements in CargoWise to issue HBL and MBL when using SKCL | Global |