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  1. Loop will send an email to Seko Sales (Sales.AUNZ@sekologistics.com) introducing the client

  2. Jason will engage with the client

  3. Loop will send client the Loop on-boarding form
    https://zfrmz.com/G3SkIjW9RIsg7SYQJaI2

  4. Loop will introduce Liam, Justin and Jason to the client via email

  5. Liam will send the client the on-boarding documents to complete

  6. Liam will set up clients accounts in OmniParcel, OmniReturns and OmniRPS

    1. OmniRPS >

      1. Retailer Settings > Return Receipt Type: “Single Scan” must be selected

      2. Tracking webhook URL set up to
        https://api.loopreturns.com/hook/v1/seko/update

  7. Liam will send Loop the:

    1. OmniReturns Key (OP Key)

    2. OmniRPS API key and retailer Name as entered in OmniRPS
      (Retailer name is used in the OmniRPS Return Upload API and must match exactly)

  8. Loop to create a test label and test return (in production)

  9. Seko to process connote number from test return in OmniRPS

  10. Upon successful results of point 8 and 9, Seko and Loop confirm with each other integration is ready

  11. Go live

Notes:

Seko bill the client directly for all costs associated to using our software and operations.

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