Requesting New Users
The following should be provided when requesting a new user login to the ServiceNow Desk.
First and Last Name
SEKO/Customer email address - Refrain from personal email addresses.
Phone Number - if applicable, provide the users phone number.
User Role - Reference our 3PL Central User Roles table to determine what role the user will need access to.
Assigned Customer - If the user is for a customers employee, provide the customers name.
Assigned Warehouse - The warehouse(s) the user will need access to.
Users who are inactive for 14 days will have their account deactivated.
