Knowledge

SOP Link	Description	Category
RED Global Import Guide	SEKO Data Entry Standards for Import Jobs	System Data Requirements
RED Global Export Guide	SEKO Data Entry Standards for Export Jobs	System Data Requirements
RED Global Operations Playbook	Operational guide for corporate AP/AR contacts, organization maintenance, specialty job costing, shipment registration	Master Data
RED Global Hermes Outbound Pre-Alerts	Guide on how SEKO & Hermes EDI Connections work	EDI Connection
RED Global Multi Container Delivery Orders	Guide on how to issue individual delivery orders per container for multi container shipments	Import Process Documents
RED Global CASS Airlines Posting Policy	Guide on how to process CASS airlines costs	Job Costing & Billing
RED Global Job Posting WIPs & Accruals	Guide on how to post costs and revenue within a job	Job Costing & Billing
RED Global Client Reporting Capabilities	List of reports that can be offered to clients, for tracking, import detention & demurrage, invoicing, etc	Reporting
RED Global Consol Costing	Guide on how to post cost on consol level for multiple shipments	Job Costing & Billing
CargoWise Short Cuts & Common Messages	Short cuts in CargoWise!	General
RED Global Batch & Periodic Invoicing	Guide on how to manage batch invoicing for clients that require batch or periodic invoicing on high volume files	Job Costing & Billing
RED Global Arrival Notice Guide	A guide on what is required to be put into CargoWise for Arrival Notices	System Data Requirements
RED Global Currency Converter	Guide on how to use currency conversion in CargoWise	Job Costing & Billing
RED Global Specialty Job Costing	Guide on how to post costs for specialty vendors such as PayCargo, CASS, Credit Cards, Checks etc.	Job Costing & Billing
RED Global BCN Guide	Guide on how to manage BCN & ASM shipments	System Data Requirements
RED Global Organization Master Data	Definitions for corporate reporting on controlling agent, controlling customer, and definitions of organizations within a shipment	System Data Requirements
US Carrier Detention Tariff	Last Reviewed 1.16.2023	Job Costing & Billing
CargoWise Container Management	Guide on how to manage container milestones, detention, and reporting.	System Data Requirements
RED Global - INTL Agent Search	Guide on how to search for SEKO Exclusive Agents in RED Global	Master Data
NON AP Origin Agent to US Work Instructions	Work instructions defined on roles, responsibilities, and process on working with overseas NON Asia Pacific (AP) offices that do not have CargoWise at Origin.	Work Instruction
SEKO AP Data Service Centre (DSC) - Non-CW1 Agent Guideline V1.0 - 03202023.pdf	Guide on how NON CargoWise Asia Pacific (AP) Agents are to work with the DSC Vietnam Team. This document can be shared with agents as a reminder/as required.	Work Instruction
SEKO AP Data Service Centre (DSC) IOP V1.0 - 03202023.pdf’	Guide on the roles, responsibilities, and process for the SEKO Vietnam DSC (Data Service Center) Team.	Work Instruction