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Global Metrics

Name

Definition

Region

Operations Control Dashboard Metrics

List of KPIs and Targets for Operational & Billing Excellence

Global

File Registration

Name

Definition

Region

CargoWise File Registration

Requirements on how to register shipments and consols, data requirements, process documents, operations requirements, etc.

Global

CargoWise International Parcel File Registration

Requirements on how to register International Parcel

Global

CargoWise Contract Logistics File Registration

Requirements on how to register Contract Logistics files

Global

CargoWise Booking Registration

Requirements on how to register bookings within the CargoWise Booking Module

Global

CargoWise One Off Quote Registration

Requirements on how to register one off quotes within the CargoWise One Off Quote Module

Global

BCN File Registration

Requirements on how to properly register buyers consol shipments and issuing a master lead operational billing file

Global

File Costing & Billing

Name

Definition

Region

File Management

Financial requirements for billing, usage of job status, profit & loss reason codes, revenue recognition, etc

Global

Intercompany Invoicing

Guide on intercompany invoicing policy, claims process, and business rules

Global

Auto Rating and Auto Costing

Required process for auto rating client revenue and roles & responsibility for the Global Shared Service Center (GSSC)

Global

Air Export Cass Airline Costing

Required process for roles and responsibility when accruing cost for CASS airlines

USA

Batch & Periodic Invoicing Set Up

Guide on how to set up special batch and periodic invoicing within a client organization

Global

Currency Converter & Best Practices

Guide on how to utilize foreign currency exchange rates and posting

Global

Global Charge Codes - USA Commission Structure

List of new global charge codes and commission percentage applicable for USA Commissions

USA

INTL Agent Operating Procedures

Name

Definition

Region

INTL Forwarder Agent Selection

Guide on how to identify exclusive agents, non exclusive, etc

Global

Compliance Related SOP’s

Name

Definition

Region

AMS Filings Via TradeTech

Required only for cargo destined to US for Ocean

Global

CargoWise - ISF File Registration

Required only for cargo destined to US for Ocean. Requirements on how to register ISF through CargoWise

Global

SEKO ISF Form & Requirements

Required only for cargo destined to US for Ocean. SEKO Branded ISF template and ISF Requirements

Global

FMC Compliance

Required only for cargo destined to US for Ocean

Global

Sanctioned Countries

Listing of sanctioned countries where SEKO Is NOT allowed to ship cargo (Available Via Compliance SharePoint)

Global

CargoWise Japan AFR File Registration

Required only for cargo destined to Japan for Ocean

Global

Additional International Systems

Name

Definition

Region

Relevant Links

Magaya

External platform for SEKO air and ocean rate contracts for pricing and FMC filing

Global

WebCargo

External platform for Airline Quotes & Bookings - Go live is July 1 2024

Global

TradeTech

External platform used for Filing of HBL AMS (Shipments to/From USA)

Global

Instructions on how to set up TradeTech

Organizations/Master Data Management

Name

Definition

Region

CargoWise Organization Set up

Link to portal to create or update new organizations (MDM Team)

Global

Organization Definitions & Usage

Required definitions for the different roles and responsibilities that organizations have within a job, best practices on organization setup to auto default data into files

Global

Reporting

Name

Definition

Region

Ocean Product (SKCL) Support

Name

Definition

Region

SKCL Standard Operating Procedures v.2

Internal operating procedures under SKCL

Global

CargoWise HBL Release Process

Requirements on releasing SEKO Ocean House Bills of Ladings in CargoWise

Global

Magaya FMC TRI Filing Procedure

Procedure on FMC filing for Tariff Rate Item (TRI) via Magaya

Global

SKCL Ocean HBL Instructions for Network Approved Agents

A guide on how our approved agents can work with the GSSC (Global Shared Service Center) Team in Vietnam to have SKCL HBLs issued.

Global

CargoWise SKCL HBL and MBL Instructions

Requirements in CargoWise to issue HBL and MBL when using SKCL

Global

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