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  1. Log into ‘OmniRPS’ at https://omnirps.com/

  2. Select ‘Admin’ dropdown and click ‘Manage’ and then ‘Retailer’.

  3. You can select ‘Add New Retailer’ in the top left-hand corner or choose to edit retailer by selecting ‘Edit’.

  4. Add Retailer Name, Phone and email address. This information can be pulled from zoho forms.

  5. The email addresses that have been added will be sent the automated export email notification.

  6. If you have multiple accounts associated to one company, you can add them to a group.

  7. Add Logo

  8. OMNIRPSCON prefix: create a three-letter prefix for the client. This will help the system filter through the data in the system. E.g if you have a client called ‘ City Beach’, the prefix can be CTB’.

  9. Restrict Duplicate Charge: YES or NO. This will prevent the hubs from processing the same return twice

  10. Predefined Return Reasons: YES or NO. This is related to the Shopify integration

  11. Order Data Storage: Always add 3 months

  12. Hub Settings
    Each hub processing returns needs to be added to the account otherwise they cannot process

    1. Select the hub/scanning port by selecting on the field. Add each hub for each country required:

      1. NZ: SEKO OMNI NZ

      2. AU: SEKO OMNI SYD

      3. CA: SEKO OMNI CA

      4. UK: SEKO OMNI LHR

      5. US: SEKO US

      6. HK: SEKO OMNI HKG

      7. SGD: SEKO OMNI SINGAPORE

      8. EU: SEKO OMNI NETHERLANDS

    2. Once you have selected a hub, dropdown information will appear.

    3. Add in the access token taken from the ADMIN OMNIRPS accounts created. This links OmniParcel to OmniRPS and is required for the hubs to create outer connotes

    4. Add in the billing charges. These can be found on the rate card
      Per Order or Per Item will change the billing method. Per item will allow for you to add in a first item charge and a sequential item charge.
      Currency is always the hubs local currency

    5. Return Address: Add in the clients warehouse address that they want the returns to go back to.

  13. Click ‘Add New retailer’

  14. Linking the OmniReturns and OmniRPS accounts

    1. Once Saved, go back into the account by clicking ‘edit’.

    2. The Retailer ID# will appear. Copy the number

    3. Go back to OmniReturns and in the retailer settings > OmniRPS Retailer I.D, add the ID

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