Take your tracking portal from this:
To this:
Log into OmniParcel https://omniparcel.com/
Click Administration (along the top menu) and select Track & Trace Emails
Click Add New to create a new template
Start to fill in the required details on screen. Here you will also be able to upload your logo to be used, and the background image for the portal.
Fields explained:
Field Name | Field Description | Mandatory |
|---|---|---|
Name | The name you are giving to this template (internal name only) | Yes |
Senders Name | Name of the person/company sending the freight - usually your business name | Yes |
Sending Email Address | A “from” email address for the email (to setup your personal email please contact your account manager), the default is noreply@omniparcel.com) | Yes |
Email Subject | Subject of the email being sent | Yes |
Is Enabled | Select ‘Yes’ – this will enable the tracking portal to displa your campaign. | Yes |
Is Default | Select ‘Yes’ if this is the default template to be used | Yes |
Show Subscriber? | This enables the retailer to display the “subscribe to tracking updates” text box on tracking portal. | Yes |
Email Notification | Determines at which milestone stage the email will be sent to the customer There are 7 options available:
Note: If you want an email to be sent for each milestone stage, you will need to create multiple email templates. | Yes |
Email Body | Email body | Yes (only for the track & trace email) |
Logo Image | Company Logo which will be used in the email and on the tracking portal. Logo recommended height is 50px and width is as per the design of logo but recommended max width is 350px | No ( if no logo is uploaded, the OmniParcel logo will be used) |
Logo Click Link | This is the URL where users will be directed to when they click on the company logo | No |
Redirected URL for Facebook logo | No | |
Google Plus | Redirected URL for Google Plus Logo | No |
Redirected URL for Instagram Logo | No | |
Redirected URL for Pinterest Logo | No | |
Redirected URL for Twitter Logo | No | |
*Custom Domain Name | This feature allows you to present the track & trace as a service on your domain, such as http://track.yourcompany.com For setup go here: 5.4 Custom Portal Domain Name | No |
Full Page Background Image | This is the main background image to be used in the Tracking Portal background (1400 X 800px recommended size) JPG or PNG | No |
Full Page Background Colour | Hexadecimal Colour that is to be used for the full background | No |
Main Display Grid Width | Pixel width of the information to be used on tracking portal (Recommended 800px) | No |
Main Display Grid Background Colour | Hexadecimal Colour that is to be used behind all text | No |
Chat Script Code | HTML code if company wants to use own Chat Script | No |
Simple Tracking Portal | If ‘Yes’ is selected – campaign will be removed | No |
Click Save once all information is filled out
Your custom tracking email and tracking portal is now setup. You can now test them by creating a new consignment and entering the new consignment number into the tracking portal.