DCM Dashboard shows Summary of Shipments To Approve, In Transit and To Deliver.
Click Tile/Card to show Shipment list and details.
Data Access depends on the logged-in user and their permissions.
Client users who are not using delivery module will only have “To Approve” Task Tile
Data Access depends on the logged-in user and their permissions.
Client users who are not using delivery module will only have “To Approve” Task Tile
This Tile will show List of Shipments after Shipment Creation from Origin Agent.
On the Dashboard, click “Auto Approved” in the To Approve tile to show List of Shipments that are Automatically approved and are Authorized to Ship based on the Approval Rules set.
On the Dashboard, click “Review Approvals” in the To Approve tile to show Shipments Requiring Authorization and Manual Approval.
Click Approve icon 
to take you to the Approval screen.
Details of Shipment will be shown in different tabs (Summary, Products, Containers, Routing, Documents)
A warning icon is shown on the ‘Products’ tab if the Client has Approval rules set up and at least one have been broken
The Approve and Decline buttons are enabled based on the shipment's current state and Estimated Time of Departure (ETD).
The Approve and Decline buttons are enabled based on the shipment's current state and Estimated Time of Departure (ETD).
Notes Panel is displayed on every tab. The notes screen and can be minimized or maximized.
You can add Multiple Notes in 1 shipment
Note/reason is only required when declining a Shipment.
Decline button will only enable once notes are filled in (Indicate reason for rejection)
Approve/Decline buttons are enabled depending on state and ETD
If Shipment is “DRAFT”, you can only Add a Note (no Decline/Approve buttons)
In shipment states ‘Amend’ or ‘Authorised to Ship’, the Approve/Decline buttons are disabled if
current date is past ETD (e.g. Today is 28/03/2025. ETD 26/03/2025)
the current date is 10 days or less from ETD (e.g. Today is 28/03/2025. ETD is within 29/03/2025 - 07/04/2025)
All changes made in the shipment details are logged and shown on the last tab.
This Tile will show List of Shipments with their status and details.
On the Dashboard, click “View All Shipments” in the In Transit tile to show List of All Shipments based on search filter (e.g. State/Status or Mode of Shipment)
Draft – unfinished shipment or lacking of information
Request Authorization – this means that the shipment is at customer for authorization. Amendment is not allowed at this time, wait until it sent back to origin.
Amend – if this is the status of a certain shipment, amendment is allowed.
Client would like some changes made to the booking before approving to proceed.
Authorized to Ship – Shipment is already approved or has given okay to proceed by Client to be shipped
Confirm on Board – Shipment has departed and confirmed on board by origin office
On the Dashboard, click “View In-Transit” in the In Transit tile to show List of All Shipments with state/status “Confirm on Board”
This Tile will show List of Deliveries with their status and details.
On the Dashboard, click “Plan Deliveries” in the To Deliver tile to show List of Deliveries To Book.
By Default, Booking Deliveries is in Grid view. Contact customer support if you prefer to use Calendar view .
Use search Panel to filter deliveries. Type or select 1 or more criteria in the search fields e.g. vessel name, transport mode ETA From/To, container number, POD country then click SEARCH button.
Click BOOK icon beside the container number to show Booking details screen
Fill up all mandatory fields with required information which are ‘Delivery Ref’ & Booking Date/Time. Overflow DC/DC Address and Notes are optional, can be added/edited after booking.
Click BOOK button to complete the action.
Select a DC from the “Delivery DC” dropdown.
It will show “Calendar booking” page and the list of containers ready to be book on the left side.
View Containers details by hovering the mouse on the “Container number”.
Containers are sorted by ETA (oldest at the top) first and then by container number.
Calendar can be viewed by Week and by Month (Toggle on the Upper Right of the Calendar)
View Containers details by hovering the mouse on the “Container number”.
Containers are sorted by ETA (oldest at the top) first and then by container number.
Calendar can be viewed by Week and by Month (Toggle on the Upper Right of the Calendar)
Select a container on the left side, then double click on the WEEK calendar.
Upon selecting container, calendar will show the week containing the container’s max ETA.
Calendar bookings only allows bookings within (6 months prior today and 6 months in
advance).
Delivery bookings are pre-grouped for all shipments for the same Mode and Client which
then share the same values for container number and container size.
Calendar bookings only allows bookings within (6 months prior today and 6 months in
advance).
Delivery bookings are pre-grouped for all shipments for the same Mode and Client which
then share the same values for container number and container size.
After selecting preferred booking date in the Calendar, user will be redirected to “Booking” screen to fill out Details such as Delivery Ref.
Overflow DC/DC Address and Notes are optional, can be added/edited after booking.
Click the “Save” button to proceed the delivery booking of the container, if not, click the “x” button.
A confirmation message will be shown and the container will reflect on the calendar booking with status “Booked”.
The created container booking will be sent to Destination user tile “Deliveries Require
Confirmation” for Approval.
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery To Confirm” once Client booked a delivery.
Client User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Confirmed” once Destination Agent confirmed the delivery.
The created container booking will be sent to Destination user tile “Deliveries Require
Confirmation” for Approval.
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery To Confirm” once Client booked a delivery.
Client User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Confirmed” once Destination Agent confirmed the delivery.
On the Dashboard, click “To Reschedule” in the To Deliver tile to show List of Container Deliveries for Reschedule - Rejected container bookings from Destination Agent.
To re-schedule a Container booking, follow same process as Booking a Container in “Plan Deliveries”:
If a Client user is included in the “Delivery booking Notification”, user will
receive a system generated email with a subject “Delivery Confirmation Declined” once Destination Agent rejected the delivery.
If a Client user is included in the “Delivery booking Notification”, user will
receive a system generated email with a subject “Delivery Confirmation Declined” once Destination Agent rejected the delivery.
On the Dashboard, click “Planned Deliveries” in the To Deliver tile to show List of Booked Deliveries. This is where user can View and Print delivery details, and also Amend and Cancel Deliveries.
To see the shipments created under the container, user must click the “+” icon beside the
“View” button.
There are Two ways to Print the Delivery Booking:
Click VIEW icon to show the Planned deliveries detail screen.
Click the “Print” button to show “Delivery Booking Form” document . Click the “Download” or “Print” icon on the top right.
To Print the Delivery booking details without viewing the details, Click the PRINT icon beside the “Amend” icon. This will show “Delivery Booking Form” document .
Click the “Download” or “Print” icon on the top right.
Click Amend icon 
on the Tool Grid
Add new Booking Date and Time (required)
Add Notes (optional)
Click “Amend Delivery” button
A warning message will appear. Click Ok to agree and continue, if not, Click Cancel.
The Amended Delivery will be sent to Destination Agent user tile “Deliveries Require Amend Confirmation”
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Amended”.
If Destination Agent confirmed Amendment, Client will receive a system generated email with a subject “Delivery Amend Confirmed”.
If Destination Agent declined Amendment, Client will receive a system generated email with a subject “Delivery Amend Declined”.
The Amended Delivery will be sent to Destination Agent user tile “Deliveries Require Amend Confirmation”
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Amended”.
If Destination Agent confirmed Amendment, Client will receive a system generated email with a subject “Delivery Amend Confirmed”.
If Destination Agent declined Amendment, Client will receive a system generated email with a subject “Delivery Amend Declined”.
Click Cancel icon 
on the Tool Grid
Add Notes (required)
Click “Cancel Delivery” button
A warning message will appear. Click Ok to agree and continue, if not, Click Cancel.
The Cancelled Delivery will be sent to Destination Agent user tile “Deliveries Require Cancel Confirmation”
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Cancelled” from Client.
If Destination Agent confirmed Cancellation, Client will receive a system generated email with a subject “Delivery Cancel Confirmed”.
The Cancelled Delivery will be sent to Destination Agent user tile “Deliveries Require Cancel Confirmation”
Destination Agent User that has been setup for delivery booking notification will receive a system generated email with a subject “Delivery Planned Cancelled” from Client.
If Destination Agent confirmed Cancellation, Client will receive a system generated email with a subject “Delivery Cancel Confirmed”.