Inventory adjustments are made because there is a discrepancy between the physical stock quantities and the system stock quantities for a given product. Adjustments allow the warehouse to adjust quantities for freight that has been damaged, adjust quantities for missing freight, and/or adjust quantities for found freight. Typically discrepancies or damages are found during a cycle count. The frequency and type of cycle counts depend on the client’s SOP.

Since adjustments have a financial impact on both SEKO and the client, only certain users have access to make/confirm adjustments to product quantities.


If inventory needs to be adjusted for the client, follow the below steps:

Step 1: Verify location and product

  • The operator selects ‘Inventory Adjustments’ from menu

  • The location is scanned

    • If the location scanned is not a valid location, the operator is prompted to scan a valid location

  • The operator then scans the product

    • If the product scanned is not a valid product, the operator is prompted to scan a valid product



Step 2: Record Updated Quantity

Depending on the location the product is stored in and the fields the product requires for capture(?) the operator follows the process below:

  • If the product is associated to a LPN in a 'LPN Controlled Location' [link definition of LPN controlled location (terms glossary)] the operator scans the LPN.

    • An invalid LPN scan prompts the operator to scan a valid LPN

  • If the product is Lot Controlled or requires a serial number to be stored at the inventory level the system will prompt the operator to scan/capture the data.

  • If the product is not associated to a LPN in a ‘LPN Controlled Location’, the system displays the current quantity.

  • The operator then enters the new quantity and an applicable reason code (link reason code list).

  • The quantity is then updated by the system for the selected product.