Sales Order FAQs

Sales order can be canceled as long as the status is not yet for Dispatch

1. Client login→Sales Channels→SO Cancellations. <insert Screenshot here>

Click this guide: Cancel a Sales Order

2. iHub service Upload file "Load Sales Order Cancellation"

Open

Client Log-In> Sales Channel> Sales Orders > Dispatched Tab > Track icon

This is for orders using TMS Integrated carriers

When "Track" button is clicked, this will open the carriers tracking portal.

Open

Check the list of accepted currency codes here:

Accepted Currency Codes