Global Metrics
Name | Definition | Region | Last Updated |
---|---|---|---|
List of KPIs and Targets for Operational & Billing Excellence | |||
File Registration
Name | Definition | Region | Last Updated |
---|---|---|---|
Requirements on how to register shipments and consols, data requirements, process documents, operations requirements, etc. | Global | ||
Requirements on how to register International Parcel | Global | ||
Requirements on how to register Contract Logistics files | Global | ||
Requirements on how to properly register buyers consol shipments and issuing a master lead operational billing file | Global | ||
Requirements for container milestones, management, & reporting | Global |
Job Costing & Billing
Name | Definition | Region | Last Updated |
---|---|---|---|
Financial requirements for billing, usage of job status, profit & loss reason codes, revenue recognition, etc | Global | January 2, 2024 | |
List of Required Global Charge codes utilized for billing | Global | January 2, 2024 | |
Auto Rating | Required process for auto rating client revenue and roles & responsibility for the Global Shared Service Center (GSSC) | Global | |
Auto Costing | Required process for auto costing agent & carrier costs and roles & responsibility for the Global Shared Service Center (GSSC) | Global | |
Guide on how to enter and post cost from the consol level | |||
Required process for roles and responsibility when accruing cost for CASS airlines | USA | ||
Guide on how to set up special batch and periodic invoicing within a client organization | Global | ||
Guide on how to utilize foreign currency exchange rates and posting | Global | ||
Guide on special requirements for specific carriers on posting costs | USA | ||
INTL Agent Operating Procedures
Name | Definition | Region | Last Updated |
---|---|---|---|
Guide on how to identify exclusive agents, non exclusive, etc | Global | ||
Roles & responsibilities for Operational workflow & timeline for FMC filing, SEKO House Bill Issuance, AMS, ISF, Pre-Alert, etc for SEKO INTL Agents oustide of the Asia Pacific Region | USA | ||
Operational Procedures for the Asia Pacific Global Shared Service Center | Roles & responsibilities for Operational workflow & timeline for FMC filing, SEKO House Bill Issuance, AMS, ISF, Pre-Alert, etc for SEKO INTL Agents within the Asia Pacific Region | Global | |
Guide on how the automatic EDI Interface works to send outbound pre-alerts to Hermes | Global? |
Compliance
Name | Definition | Region | Last Updated |
---|---|---|---|
Denied Party Screening | How to screen for denied parties within CargoWise | Global | |
AMS Filings | Required only for cargo destined to US for Ocean | Global | |
ISF Filings | Required only for cargo destined to US for Ocean | Global | |
FMC Compliance | Required only for cargo destined to US for Ocean | Global | |
Embargo Countries | Listing of sanctioned countries where SEKO Is NOT allowed to ship cargo | Global | |
Japan AFR Filings | Required only for cargo destined to Japan air and ocean? | Global | |
TSA Requirements | Required only for cargo exporting from the US | AMER |
Operational Platforms
Name | Definition | Region | Last Updated |
---|---|---|---|
Magaya | External platform for SEKO air and ocean rate contracts for pricing and FMC filing | Global | |
Project 44 | External platform for Ocean tracking with predictive analysis and carrier analytics | Global |
Organizations/Master Data Management
Name | Definition | Region | Last Updated |
---|---|---|---|
Organization Set up | Link to portal to create or update new organizations (MDM Team) | Global | |
Required definitions for the different roles and responsibilities that organizations have within a job, best practices on organization setup to auto default data into files | Global |
Reporting
Name | Definition | Region | Last Updated |
---|
Ocean Product Support
Name | Definition | Region | Last Updated |
---|---|---|---|
USA | |||
EMEA | |||
APAC |
Air Product Support
Name | Definition | Region | Last Updated |
---|---|---|---|
USA | |||
EMEA | |||
APAC |