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Field

Definitions

Search

Search for OMNIRPSCON, Order Number, Consignment, Warehouse Location, Customer Name, Location Barcode, ITEMNO, SKUNO, Description, Supplier Name

Return Reason

Filter to a specific Return Reason

Return Action

Filter to a specific Return Action.
If customers chose their return action, this will be populated with either Store Credit, Refund or Exchange.
If the return action is issued by automation rules, this field will be blank unless populated during processing.

Return Status

Filter to a specific Return Status.
The Return Status is defined by the Return Action. This field is used for retailers who use OmniRPS to manage issuing the Return Action, or for Shopify retailers who chose to manually trigger the Return Action to Shopify.

Hub

Filter to the location where the return was processed

Processing Status

Filter report to either Processed returns or Unprocessed returns.
Be default, this is set to Processed returns

Date Range

This filters the report to returns which had an update during this date range

Search button

Execute filters to generate report

Export

Execute filters to generate report to download to your device in the format selected

  • You can sort each column by clicking on the column title

  • To add a comment to the return for future reference, type into the Comments box and click Enter on your keyboard