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Requesting User Access
The following must be
provided when requesting a new user login to the ServiceNow Desk.
Required Fields | Description |
Team Member ID | SEKO Alias ID |
First Name | Legal first name |
Last Name | Legal last name |
Address Line City Country Code State Zip Code | Primary facility (fulfillment center) the user reports to. |
Work Email | The SEKO email address, refrain from using personal email addresses. |
Department | System departments: Corporate/IT, Inbound, Inventory Control, Outbound, Returns |
Language | |
Start Date | Anticipated start date of user. |
Company(s) | The client accounts the user will need access to. |
Fulfillment Centers | The fulfillment center(s) user will need access to. |
User Creation and Settings
The following is a standardized guide that should be followed when creating, editing a JASCI user.
Step 1: Open Team Member Lookup
Team Member Lookup allows an admin to create a new user account or lookup an existing user to modify or terminate the users account.
On the navigation bar select Admin > TeamMember > Team Member Maint
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Step 2: Create a New User/Modify Existing Account
To create a new user click the “New” button.
To modify an existing account enter the team member ID/name or click the “Display All” button, this will generate a list of all users.
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Image AddedStep 3: Create/Modify User Information
The following information must be entered when creating a new user and can be modified later.