Requesting New Users
The following should be provided when When requesting a new user login to the ServiceNow Desk.
First and Last Name
your system administrator, the following must be provided. Note, if the account being created is a default temp account, a user log must be created.
First Name - Legal Name, nicknames are not acceptable.
Last Name - Legal Name, nicknames are not acceptable.
Email Address - SEKO Email Address preferred however, personal email address can be used as an alternative.
Phone Number - if applicable, provide the users phone number.
User Role - Reference our 3PL Central User Roles table to determine what role the user will need access to.
Assigned Customer User Type - is this user a SEKO employee or a SEKO client?
Job Title/Role - If the user is for a customers SEKO employee , provide the customers nameprovide the title/role the new user will need. Review the ‘User Role’ chart for more information on job titles/roles.
Assigned Warehouse(s) - The Provide the warehouse(s) the new user will need access visibility to.
| Note |
|---|
Users who are inactive for 14 days will have their account deactivated. |
Assigned Client - If the user is a SEKO client, provide the company name the user works for.
Station Code | System Administrator | Mobile | Email Address |
|---|---|---|---|
LAX | Paula Busto | ||
SMF | Nathan Trinch | ||
BNA | Nathan Lake | ||
PHX | Josh Riddle | ||
ATL | Jed Pettrum |