Requesting New Users
The following should be provided when When requesting a new user login to the ServiceNow Desk.
First and Last Name
SEKO/Customer email address - Refrain from personal email addresses.
Phone Number - if applicable, provide the users phone number.
User Role - Reference our 3PL Central User Roles table to determine what role the user will need access to.
to your system administrator, the following must be provided. Note, if the account being created is a default temp account, a user log must be created.
First Name - Legal Name, nicknames are not acceptable.
Last Name - Legal Name, nicknames are not acceptable.
Email Address - SEKO Email Address preferred however, personal email address can be used as an alternative.
User Type - is this user a SEKO employee or a SEKO client?
Job Title/Role - If the user is for a customers SEKO employee , provide the customers namethe title/role the new user will need. Review the ‘User Role’ chart for more information on job titles/roles.
Assigned Warehouse(s) - The Provide the warehouse(s) the new user will need access visibility to.
| Note |
|---|
Users who are inactive for 14 days will have their account deactivated. |
Assigned Client - If the user is a SEKO client, provide the company name the user works for.
Station Code | System Administrator | Mobile | Email Address |
|---|---|---|---|
LAX | Paula Busto | ||
SMF | Nathan Trinch | ||
BNA | Nathan Lake | ||
PHX | Josh Riddle | ||
ATL | Jed Pettrum |