1. Why should we set up an Auto rating in Cargowise?

Auto rating is a pricing system that enables personalized pricing standards to ensure fair, transparent, and flexible pricing mechanisms for different types of practices, enabling companies to meet customer needs and achieve sustainable growth.

From an operational perspective, auto rating is a powerful function used to load the WIP & ACR into forwarding Shipment/Consol automatically, to realize the timely billing and P&L recognition of revenue & Profit. This removes the hassle of manual data entry, reducing human error, and increasing productivity.

We can apply auto rating either at the Shipment Level

Or apply auto rating in Consol. If we click ‘Auto rate Costs and Revenue’ in Consol, all the shipments attached with the Consol will behave WIP & ACR populated automatically

For a Detailed overview of using the Auto Rating Function please click here to download the SOP

2. What are Company Tariffs, Client Rates, and Supplier Costing Tariffs?

Company Tariffs, Client Rates, and Costing are the 3 types of auto rating. Auto Rating works by scanning client rates, company tariffs, and costs for the best possible freight rate and all origin/destination rates that apply.

• Company Tariffs: 

  • Base Company Tariff: Standard origin/destination charges tariff offered to clients who do have specially agreed contract terms (Most Spot / Transactional clients). This in essence refers to the minimum charges for a particular charge code we will charge as a standard. It helps to auto-create WIPs on any file based on Mode, and Direction on either a company or a Location (Port/ Airport) basis. These tariffs must be published by every country within the SEKO Network globally.

Establishing a Company Tariff only generates WIP Revenue as a minimum, when actually billing the customer we encourage operators to continue to maximize revenue with clients on the final invoice being raised to become final REV on the file

• Client Rates: This refers to specific selling rates (contracts) with a client that is greater than 1 month in validity ( for ATA or PTP Freight) or if Freight continues to be Spot then with specially agreed local land side charges that differ from the base company tariff

• Global Client Rate: This function is used when SEKO offers an RFQ / Tender Rate to a Controlling Customer and applies to Origin/ Destinations in multiple countries within the SEKO Network. The request to create a Global Client Rate should be raised by the Key Account Manager, CSG, or from our Global Tender Team as part of the implementation of the award process or onboarding of a large client meeting the aforementioned criteria

• Supplier Costing:  This refers to our Purchase / Buying Contract agreements per local vendor (can be Ocean Carrier local charge costs, Airline Local handling costs, Trucking vendors, Customs Brokerage companies etc)

3. Who will manage this update process & how do countries get their tariffs into CargoWise?

Global Shared Service Center (GSSC) is a centralized team that will manage the update & maintenance for all customers, companies & Supplier costing tariffs within CargoWise. Once the GSSC is live they will be the only parties able to create new tariffs within CargoWise Globally within SEKO, as local permissions will be removed to ensure Data Quality & aligned rules on rating globally. The process below shows how you need to engage with the GSSC and request an update accordingly

4. What YOU need to do to request tariff updates from the GSSC?

4.1 Prepare Your Data & Template

Prepare your Data by downloading the relevant templates and completing them in order to submit the same to the GSSC Team from below.

4.2 Raise your Ticket

Raise a ticket via the Global IT Helpdesk & select GSSC to set up Company Tariffs

4.3 Select the correct Request Type for your Ticket

Select the type of Request you are submitting:

4.4 Complete Ticket Form Header details accurately & Upload Template

Fill up data in JIRA ticket header and upload the related forms with sufficient and correct information. Below are examples of how to fill up data in JIRA header Forms:

Form Type	Example
Standard Company Tariff (Revenue)
Supplier Costing
Global Client Rate
Local Client Rates

4. Search for your charge description from the dropdown list and select the correct description. The Global charge code will pop up automatically. Only Global Charge codes can be used. Please liaise with your regional team for support in case of any clarifications on Global Charge Codes