The customer portal is managed in OmniReturns, this system is where returns and/or labels are created.
If you are using the Seko OmniReturns portal for your customers to create returns, all returns can be found via the OmniReturns portal along with customisations
Customisations
User Interface
Logo
Background image
Button colour
Text colour
Fields
Email placeholder text
Order placeholder text
Return Reason (Mandatory)
Sub-return reason
Product Condition
Upload images
Free text description
Return Option
Proof of purchase
Continue Shopping button
Return Policy
Customer Service