Zero Defect Onboarding - International

International
Document	Description	Link
Workstream Ownership Template	Align internal and external project workstreams and contact details	https://seko.box.com/s/58rg5bip8wyz66phppn3mjingof8ck5q
SOW Template	Note all business and operational requirements
System Environment Form	Determine which IT offerings are necessary for client visibility and the execution of business	https://seko.atlassian.net/servicedesk/customer/portal/19/group/62/create/165
Project Plan/Risk Log	Plan the implementation details and log all potential risks for transparency	https://seko.box.com/s/r7d69dqksax7hzadrdysvhpbdjywl3cn https://seko.box.com/s/8v9l83kiu3fplx45zdi82ue6hpaigynx
TeamGantt Project Task Outline	Outline standard implementation tasks	http://teamgantt.com
EBITDA	Anticipate earnings and allocate resources accordingly	https://seko.box.com/s/qa7q0lgujl08f2dqcxgf1ioi14ogeyzh
Client SOP & IOP	Detail operating procedures in both a client-facing and an internal capacity. SOP examples provided are specific to Air, Ocean or Brokerage
Billing SOP	Show how GOGM International accounts are billed	https://seko.box.com/s/p3ocf02hyaay6tgag2brt8dwh1fit46z
External Feedback Form	Explain how to create the external feedback link
30/60/90 Day Review	Discuss and review internally the first 30/60/90 days post-implementation	https://seko.box.com/s/ok2xbnd4nvnrnugotmrqeqmv73y6sx26