To be able to change address, contact and pricing of orders you can update it from Dispatch Update Screen.
Logistics Menu > Dispatch Menu > Dispatch Update
Click the Search button to return records. To view specific records, use the search fields, filter, or scroll down.
2. To Expand/Collapse the line item, you must click the “+” icon beside the Update Address button.
3. To update the dispatch delivery address, click the Update Address button.
Update the address information needed and click the Update button once done.
4. To update customer’s contact Information, click the Update Contact button.
Update the Contact information needed and click the Update button once done.
5. To Update the products pricing, click the Update Pricing button.
6. To view pricing guide, click the “i” icon.
7. Scroll right and enter pricing details for Unit Currency, Unit Price, Unit VAT and Unit Customs Value.
Note:
For orders with label has been pre-allocated, address, contact and pricing cannot be updated.
