Need support or have a great idea? Follow me… ➡️
- Is it related to SEKO 360? If Yes, go ⬇️ If No, go ➡️
- Create a Service Now Ticket
Then what happens?
We review all Service Now tickets, here’s what happens next… ➡️
- Is development required to resolve the ticket? If Yes, go ⬇️ If No, go ➡️
🛠️ We work on your request and close the ticket when it’s done! 🌟
- Requests that require development are added to the Product Roadmap. Enhancements are reviewed by a Steering Committee and prioritized. ⬇️
- We coordinate development with the provider and test it once development is complete. ➡️
Once testing is complete, we announce our newest feature on the biweekly workshops!