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Creating User Account

The following is a standardized guide that should be followed when creating a new JASCI user.

Step 1: Open Team Member Lookup

Team Member Lookup allows an admin to create a new user account or lookup an existing user to modify or terminate the users account.

On the navigation bar select Admin > User Setup > User Account

Step 2: Create a New User/Modify Existing Account

To create a new user, click the “New” button.

To modify an existing account, enter the team member ID/name or click the “Display All” button, this will generate a list of all users.

Step 3: Create/Modify User Information

The following information must be entered when creating a new user and can be modified later. The information will be provided by the station manager who is requesting user access.

  • Team Member ID – SEKO Alias ID

  • First Name – Legal first name

  •  Last Name – Legal last name

  • Trainee – ‘Yes’ will be selected upon the station manager’s request otherwise it will default to ‘No’

  • Portal User – Select yes if it is a customer account.


  • Address Line 1 – SEKO facility address the employee works in (If multiple enter the main one)

  • City

  • Country Code

  • State

  • Zip Code


  • Work Email – SEKO email address should be used, refrain from using personal email addresses.

  • Department – Determined by station manager.

  • Shift Code – Determined by station manager.

  • System Use – Determined by station manager

  • Language – Select the requested language

  • Start Date – Determined by station manager

Click the ‘Save/Update’ button!



Assigning Authorities

Authority IDs and levels may be needed on a user’s profile depending on the profile assignment that was requested. Reference the profile assignments chart for more details.

Step 1: Open Authority Member Selection

On the navigation bar select Admin > TeamMember > Authority

Step 2: Locate User

Enter the users team member ID or their name in the respective fields or select the ‘Display All’’ button to generate a list of all JASCI users.

Step 3: Edit User

The user(s) will appear, select the ‘Edit’ button.

Step 4: Assign Authority

Select the ‘New’ button to assign a new authority to the user.

Step 5: Authority ID and Level

The authority ID and level needed will be determined based on the profile assignment that was selected. Reference the profile assignments chart for more details.

Step 6: Authority List

After selecting the ‘Save/Update’ button, you will be promoted to the ‘Authority – Authority Levels’ list. A user can have access to multiple authorities however each authority must be added individually. To add another authority to the same user, select the ‘New’ button. Repeat steps 1 – 5.


| View, download or print the ‘User Creation/Settings’ SOP. | Document last reviewed and updated 01/12/2023 |