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Important information: Due to API throttling there is a limit of 100 API requests per minute for our tracking API. We recommend using our tracking webhook or CSV file sent via FTP.

On this page:

8.1 Tracking Event Status codes

Please click on below file to download the list of OmniParcel tracking event status codes (OP-codes)

8.2 Tracking webhook

The purpose of this guide is to explain how OmniParcel can send tracking updates to an integrated system via an API Webhook.

To help secure your Application endpoint, OmniParcel can use basic authentication and pass a username and password in the header

Requires Authentication

  • Customer to provide Username and Password for OmniParcel to use in webhook

Protocol

  • HTTP/HTTPS (Preferred)

Headers

  • Username:<value>

  • Password:<value>

8.2.1 Tracking Webhook Process Flow

8.2.2 Parameters

Parameter

Type

Description

ConsignmentNo

String

Consignment number

Status

String

Current Consignment Status

Picked

Datetime

Date time consignment was manifested to Seko

Delivered

Datetime

Delivered datetime of consignment

Tracking

String

Consignment tracking URL

Events

Object Array

See Events Information

8.2.3 Event Information

Parameter

Type

Description

Code

String

Stage of Event

EventDT

String

Date and Time of event. Local to region where it occurred

OmniCode

String

OmniParcel Tracking Code. Full List of tracking codes can be provided

Description

String

Description of Tracking Event from Carrier

Location

String

Location of Event

Part

Integer

If consignment has multiple packages, this is the package number

8.2.4 Example Request body

[  
   {  
      "ConsignmentNo":"1245",
      "Status":"Tracking number allocated & order ready",
      "Picked":"",
      "Delivered":"",
      "Tracking":"http://track.omniparcel.com/1245",
      "Events":[  
         {  
            "EventDT":"2018-28-28T17:22:43",
            "Code":null,
            "OmniCode":"OP-1",
            "Description":"Tracking number allocated & order ready",
            "Location":"IL",
            "Part":"1"
         }
      ]
   },
   {  
      "ConsignmentNo":"ABC124578",
      "Status":"Scanned out of Auckland TO Napier",
      "Picked":"2018-07-23 140426",
      "Delivered":"",
      "Tracking":"http://track.omniparcel.com/ ABC124578",
      "Events":[  
         {  
            "EventDT":"2018-30-23T05:30:22",
            "Code":null,
            "OmniCode":"OP-43",
            "Description":"Customs cleared",
            "Location":"NZ",
            "Part":"1"
         },
         {  
            "EventDT":"2018-30-23T05:30:18",
            "Code":"PUP",
            "OmniCode":"OP-7",
            "Description":"Picked up",
            "Location":"Auckland",
            "Part":"1"
         },
         {  
            "EventDT":"2018-04-23T14:04:26",
            "Code":"OUT",
            "OmniCode":"OP-51",
            "Description":"Scanned out of Auckland TO Napier",
            "Location":"",
            "Part":"1"
         }
      ]
   }
]

Please provide below details to your account manager for your webhook to be configured

Request

https://yourwebsite.com/yourendpoint

Headers
Username:<value>

Password:<value>

8.3 CSV / FTP Tracking

Please contact your account manager with the recipient email address or required FTP details for set up and configuration

8.3.1 Sample tracking file

Click on below file to download our FTP tracking sample file:

A file is shared every 15 minutes with the latest tracking events, provided there are new events to share following the latest update

8.4 Tracking API

8.4.1 Shipment Status

POST labels/statusv2

This interface allows you to check tracking events for previously created consignments in OmniParcel with StandardResponse parameter True.

Requires Authentication

  • A valid access Key must be provided in access_key request header

8.4.2 Parameters Required

  • The body of the message should be sent as JSON array.

  • A JSON list of consignment numbers.

  • This method will accept consignment numbers (this is the value you receive in the “Connote” parameter in the Consignment Creation API response) as an array

8.4.3 Example Request

Request

Header

access_key: [access_key_for_site_account]
Content-Type: application/json; charset=utf-8

Body

["WFY9001843"]

Response

A JSON object array of order and save status.

[
  {
    "ConsignmentNo": "WFY9001843",
    "Status": "International transit to destination country ",
    "Picked": null,
    "Delivered": null,
    "Tracking": "http://track.omniparcel.com/1481576-WFY9001843",
    "Reference1": "S5828797:0",
    "Events": [
      {
        "EventDT": "2021-03-01T21:47:50.643",
        "Code": null,
        "OmniCode": "OP-1",
        "Description": "Tracking number allocated & order ready",
        "Location": "SAN BERNARDINO,CA,US",
        "Part": 1
      },
      {
        "EventDT": "2021-03-05T08:56:22.287",
        "Code": null,
        "OmniCode": "OP-3",
        "Description": "Processed through Export Hub",
        "Location": "Carson, CA,US",
        "Part": 1
      },
      {
        "EventDT": "2021-03-05T13:53:00.55",
        "Code": null,
        "OmniCode": "OP-4",
        "Description": "International transit to destination country ",
        "Location": "CARSON, CA,US",
        "Part": 1
      }
    ]
  }
]

In Status API Request the Response will return only following Activity Result.

8.4.4 Response Data Definition

Parameter

Description

ConsignmentNo

The Unique consignment number queried

Status

Current status of shipment

Picked

Date and Time picked from sender. Local time at pickup address. Blank when not picked yet

Delivered

Date and Time delivered to receiver. Local time at delivery address. Blank when not delivered yet.

Tracking

Tracking URL

Reference1

This is customer reference field. It will pass the same value from DeliveryReference (CustomerRef) field of consignment creation API.

Events

An array of line level events for all pieces in the shipment

8.4.5 Events Array

Parameter

Description

EventDT

Date and Time of event. Local to region where it occurred

Code

Final mile Carrier codes, in many cases you may find this value as NULL.

OmniCode

OmniParcel tracking event code. Integration partners must use this code to map tracking event. Please check below full list of tracking event codes file.

Description

Event description

Location

Locality of where event took place

Part

Shipment item identifier. E.g Label Number

Errors

HTTP 400. Bad request – when no consignment numbers supplied or when invalid consignment numbers supplied

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