Navigate to Logistics Tab> Dispatch Menu> Dispatch Update
Edit/change the Address, Contact, Pricing, Tax items, Dispatch details, and Retail compliance of orders to reflect on dispatch documents.
For orders with the label that has been “Pre-allocated”, address, contact, and pricing cannot be updated. See Pre-allocation info below.
Update Address
Use search Filters to Update specific Sales order/Dispatch Request.
Click the “Update Address” icon.
Edit the information needed for updating
Click UPDATE button
Update Contact
Use search Filters to Update specific Sales order/Dispatch Request.
Click the “Update Contact” icon.
Edit the Contact details needed for updating
Click UPDATE button
Update Pricing
Use search Filters to Update specific Sales order/Dispatch Request.
Click the “Update Pricing” icon.
Edit the information needed for updating
Click UPDATE button
Update Tax items
Use search Filters to Update specific Sales order/Dispatch Request.
Click the “Tax Items” icon.
Edit the information needed for updating
Click ADD button
Update Dispatch details
Use search Filters to Update specific Sales order/Dispatch Request.
Click the “Update Dispatch details” icon.
Edit the information needed for updating
Click UPDATE button
Update Retail compliance
Use search Filters to Update specific Sales order/Dispatch Request.
Click the “Update Retail Compliance” icon.
Edit the information needed for updating
Click UPDATE button
Pre-Allocation
With pre-allocation, carrier Labels are auto generated as soon as the Sales Order is loaded.
If the client is using Automation then the Dispatch details (such as Address, contact and pricing) cannot be updated as this would invalidate the labels that have already been successfully created.