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Navigate to Logistics Tab> Dispatch Menu> Dispatch Update

Edit/change the Address, Contact, Pricing, Tax items, Dispatch details, and Retail compliance of orders to reflect on dispatch documents.

Update Dispatch List.gif

For orders with the label that has been “Pre-allocated”, address, contact, and pricing cannot be updated. See Pre-allocation info below.

Update Address

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Update Address” icon.

  3. Edit the information needed for updating

  4. Click UPDATE button

Update Address.gif

Update Contact

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Update Contact” icon.

  3. Edit the Contact details needed for updating

  4. Click UPDATE button

Update contact.gif

Update Pricing

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Update Pricing” icon.

  3. Edit the information needed for updating

  4. Click UPDATE button

Update price.gif

Update Tax items

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Tax Items” icon.

  3. Edit the information needed for updating

  4. Click ADD button

Update tax.gif

Update Dispatch details

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Update Dispatch details” icon.

  3. Edit the information needed for updating

  4. Click UPDATE button

Update d details.gif

Update Retail compliance

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Update Retail Compliance” icon.

  3. Edit the information needed for updating

  4. Click UPDATE button

Update RC.gif

Pre-Allocation

With pre-allocation, carrier Labels are auto generated as soon as the Sales Order is loaded.

If the client is using Automation then the Dispatch details (such as Address, contact and pricing) cannot be updated as this would invalidate the labels that have already been successfully created.

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