Navigate to Logistics Tab → Dispatch Menu → Dispatch Update
Update Dispatches that uses Non-Integrated Carrier
Edit/change the Address, Contact, Pricing, Tax items, Dispatch details, and Retail compliance of orders to reflect on dispatch documents.
For orders with the label that has been “Pre-allocated”, address, contact, and pricing cannot be updated. See Pre-allocation info below.
Update Address
Use search Filters to Update specific Sales order/Dispatch Request.
Click the “Update Address” icon.
Edit the information needed for updating
Click UPDATE button
Update Contact
Use search Filters to Update specific Sales order/Dispatch Request.
Click the “Update Contact” icon.
Edit the Contact details needed for updating
Click UPDATE button
Update Pricing
Use search Filters to Update specific Sales order/Dispatch Request.
Click the “Update Pricing” icon.
Edit the information needed for updating
Click UPDATE button
Update Tax items
Use search Filters to Update specific Sales order/Dispatch Request.
Click the “Tax Items” icon.
Edit the information needed for updating
Click ADD button
Update Dispatch details
Use search Filters to Update specific Sales order/Dispatch Request.
Click the “Update Dispatch details” icon.
Edit the information needed for updating
Click UPDATE button
Update Retail compliance
Use search Filters to Update specific Sales order/Dispatch Request.
Click the “Update Retail Compliance” icon.
Edit the information needed for updating
Click UPDATE button
Pre-Allocation - Auto Generating “Carrier Labels”
Pre-allocation involves automatically generating carrier labels as soon as a Sales Order is loaded.
However, if the carrier requires manifesting, Seko 360 creates the shipment with a future shipment date. This prevents the carrier from auto-manifesting the shipment prematurely, especially if there are internal processes (such as Clean Sweep) to consider.
Seko 360 ensures that carriers don’t auto-manifest the shipments until they are done packing and ready for dispatch. No changes can be made once a shipment is manifested,
After packing, Seko 360 automatically updates the shipment date with the carrier to the next manifest date, ensuring inclusion in the next manifest run.
Enabling:
Pre-allocation can be enabled or disabled at Client level. To configure this:
Go to Admin -> Document -> Document Management.
Select “Client” and “Carrier Label” Type
Click Edit icon
Toggle “Auto Generate” to either “Yes” (for auto-generating carrier labels for all integrated carriers) or “No” (to disable auto-generation).
See Also: https://seko.atlassian.net/wiki/x/4A90qQ
Turn off pre-allocating labels at the Carrier level (for specific carrier) is not supported.
Ask for Customer support if specific carrier/s for a Client should not auto-generate carrier labels. This setting is done on the backend.
If the client is using Automation or Pre-Allocation then the Dispatch details (such as Address, contact and pricing) cannot be updated as this would invalidate the labels that have already been successfully created.