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Navigate to Logistics Tab → Dispatch Menu → Dispatch Update

Update Dispatches that uses Non-Integrated Carrier

Edit/change the Address, Contact, Pricing, Tax items, Dispatch details, and Retail compliance of orders to reflect on dispatch documents.

Update Dispatch List.gif

For orders with the label that has been “Pre-allocated”, address, contact, and pricing cannot be updated. See Pre-allocation info below.

Update Address

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Update Address” icon.

  3. Edit the information needed for updating

  4. Click UPDATE button

Update Address.gif

Update Contact

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Update Contact” icon.

  3. Edit the Contact details needed for updating

  4. Click UPDATE button

Update contact.gif

Update Pricing

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Update Pricing” icon.

  3. Edit the information needed for updating

  4. Click UPDATE button

Update price.gif

Update Tax items

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Tax Items” icon.

  3. Edit the information needed for updating

  4. Click ADD button

Update tax.gif

Update Dispatch details

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Update Dispatch details” icon.

  3. Edit the information needed for updating

  4. Click UPDATE button

Update d details.gif

Update Retail compliance

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Update Retail Compliance” icon.

  3. Edit the information needed for updating

  4. Click UPDATE button

Update RC.gif

Pre-Allocation - Auto Generating “Carrier Labels”

Pre-allocation involves automatically generating carrier labels as soon as a Sales Order is loaded.

However, if the carrier requires manifesting, Seko 360 creates the shipment with a future shipment date. This prevents the carrier from auto-manifesting the shipment prematurely, especially if there are internal processes (such as Clean Sweep) to consider.

Seko 360 ensures that carriers don’t auto-manifest the shipments until they are done packing and ready for dispatch. No changes can be made once a shipment is manifested,

After packing, Seko 360 automatically updates the shipment date with the carrier to the next manifest date, ensuring inclusion in the next manifest run.

Enabling:

Pre-allocation can be enabled or disabled at Client level. To configure this:

  1. Go to Admin -> Document -> Document Management.

  2. Select “Client” and “Carrier Label” Type

  3. Click Edit icon

  4. Toggle “Auto Generate” to either “Yes” (for auto-generating carrier labels for all integrated carriers) or “No” (to disable auto-generation).

See Also: https://seko.atlassian.net/wiki/x/4A90qQ

Turn off pre-allocating labels at the Carrier level (for specific carrier) is not supported.

Ask for Customer support if specific carrier/s for a Client should not auto-generate carrier labels. This setting is done on the backend.

If the client is using Automation or Pre-Allocation then the Dispatch details (such as Address, contact and pricing) cannot be updated as this would invalidate the labels that have already been successfully created.

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