Sales Order – Dispatches

This report provides details on Sales Orders, including tracking links, additional columns, search filters and other useful features.

Report interface location: Sales Channels → Sales Orders (Then click on the Dispatches tab)

Points to note

  • Provides details of sales orders from all statusesThe "Status" field shows at what point the DC has reached in processing the Sales Order.
  • Provides sales orders as a list at header level.

Field descriptions

Column

Description

Dispatch Date

The date the DC selects on dispatch. This may be a different date to the system dispatch date.

Sys Disptach Date

The actual DateTime that the order was systematically dispatched by the DC.

Dispatch Qty

The amount to be dispatched. This may change when the order is picked (Pick Complete Status)

Dispatched Quantity

If order status is equal to Dispatched then the dispatch quantity is dispatched, otherwise equal to 0. 

Interface


For orders that have been allocated to the carrier, a "Track" button will appear. When clicked, this will open the carriers tracking portal.

Sales Order Report – Dispatches – More details

Step 1: To view more details on a sales order click the "View" button

Step 2: You will be taken to the below screen

Step 3: Once finished, you can click the "back" button to return to the dispatches report.