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Navigate to Logistics Tab> Tab → Dispatch Menu> Menu → Dispatch Update

Update Dispatches that uses Non-Integrated Carrier

Edit/change the Address, Contact, Pricing, Tax items, Dispatch details, and Retail compliance of orders to reflect on dispatch documents.

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Note

For orders with the label that has been “Pre-allocated”, address, contact, and pricing cannot be updated. See Pre-allocation info below.

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Update Address

  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Update Address” icon.

  3. Edit the information needed for updating

  4. Click UPDATE button

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  1. Use search Filters to Update specific Sales order/Dispatch Request.

  2. Click the “Update Retail Compliance” icon.

  3. Edit the information needed for updating

  4. Click UPDATE button

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Pre-Allocation

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- Auto Generating “Carrier Labels”

Pre-allocation , carrier Labels are auto generated involves automatically generating carrier labels as soon as the a Sales Order is loaded.

However, if the carrier requires manifesting, Seko 360 creates the shipment with a future shipment date. This prevents the carrier from auto-manifesting the shipment prematurely, especially if there are internal processes (such as Clean Sweep) to consider.

Seko 360 ensures that carriers don’t auto-manifest the shipments until they are done packing and ready for dispatch. No changes can be made once a shipment is manifested,

After packing, Seko 360 automatically updates the shipment date with the carrier to the next manifest date, ensuring inclusion in the next manifest run.

Enabling:

Pre-allocation can be enabled or disabled at Client level. To configure this:

  1. Go to Admin -> Document -> Document Management.

  2. Select “Client” and “Carrier Label” Type

  3. Click Edit icon

  4. Toggle “Auto Generate” to either “Yes” (for auto-generating carrier labels for all integrated carriers) or “No” (to disable auto-generation).

See Also: https://seko.atlassian.net/wiki/x/4A90qQ

Note

Turn off pre-allocating labels at the Carrier level (for specific carrier) is not supported.

Ask for Customer support if specific carrier/s for a Client should not auto-generate carrier labels. This setting is done on the backend.

If the client is using Automation or Pre-Allocation then the Dispatch details (such as Address, contact and pricing) cannot be updated as this would invalidate the labels that have already been successfully created.