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The following is a standardized guide that should be followed for client setup or modifying an existing client on JASCI software. Setting up or modifying a client must be done by a system administrator. For client setup/modification request please submit a ticket to our ServiceNow desk.

Step 1: Open Company Lookup

A client is referred to as a ‘company’ in JASCI software. On the navigation bar select 7 - Setup > Maintenance > Company Maintenance.

Step 2: Create/Locate Company

To create a new company (client), select the ‘New’ button.

To modify an existing company, enter the company ID/name or select the ‘Display All’ button to generate a list of all existing companies. Locate the company and select the ‘Edit’ button.

Step 3: Enter Company Information (Client)

  • Company ID - Cargowise ID

  • Name Short -

  • Name Long -


  • Address Line -

  • City

  • Country Code

  • State

  • Zip code


  • Bill To Name 20

  • Bill to Name 50


  • Bill to Address Line 1 - Billing Address

  • Bill To City

  • Bill To Country Code

  • Bill To State Code

  • Bill To Zip Code


  • Contact Name

  • Contact Phone

  • Contact Email


  • Logo - Company provided logo,


  • Group Company Control (YES/NO) - This is used to identify this Company as a Group Company. A group Company is used to group companies together for Picking and Putwall Process.

  • Combine Pallets Shipment (YES/NO) -This is used to identify that pallets can be combined in shipments allow a single scan at Load Truck.

  • Days Per Week -

  • Corporate Company -

  • Shared Company -

  • Single Items for Singles -

  • Receiving Variance -

  • Export Doc at Close Truck

  • BOL by Sales Orders -

  • Check on Close Truck

  • Load Putwall with Assign Route

  • Check Inventory Re-Allocate During Batching

  • Restrict Private Gravities

  • Default Tracking Number Value

  • Change Order Carrier/Carrier Service at Shipment

  • Print Fulfillment Request Label

Select the ‘Save/Updated’ button once all information is entered/adjusted.