OmniPay

Cases can be created three ways

1. Manually

2. Bulk Upload via Excel file

3. OmniParcel Case Creation API

Case Status:

• Created
  Case is created but payment email is not sent yet.
  For Bulk upload there is a field for sendmail=(Y/N) in CSV. If the value is Y then the status will be Pending, if the value is N then the status is CREATED.

• Draft
  The case has not been created, no email has been to the receiver.
  If case is created via OmniParcel Case Creation API, there is no email address and as such cannot be created with Created status

• Pending
  The payment request has been sent, receiver has not yet submitted payment or rejected the fees. Case creation date has also not been exceeded.

• Failure
  Payment was declined; contact the receiver to advise them of this.

• Paid
  Invoice has been paid. An automatic email will be sent to the Receipt Email addresses (Retailer Settings) and to the end customer as soon as the receiver pays.

• Rejected
  Customer has Rejected the case and does not wish to pay the fees. The order will be Returned to Sender.

• Aged
  This Case has exceed the Aged Timeframe as set in the Retailer Settings.

• Deleted
  This payment request has been deleted by a user.