11. Returns Hub Notification Email

Owned by Shanley Compton (Unlicensed)
Last updated: Nov 16, 2023
1 min read

 

This email is sent to all hubs who will be receiving returns for the client. This MUST be sent BEFORE go live.

 

Recipients

All processing hubs, 1e2456bd.sekologistics.com@emea.teams.ms this email must be included as it will add a post to the New Clients - eCommerce Tech updates Teams channel

Contact list

All notifications should go to the below

  • 1e2456bd.sekologistics.com@emea.teams.ms - included on ALL notifications

  • Pilipo Tina - Returns Operations Manager - included on ALL notifications

  • Sinsin Chandra - BI - included on ALL notifications

  • Billing

    • AU, NZ - Idrish

    • UK - Matthew Chiang

  • Processing hubs

    • EU - Julia

    • UK - Jennifer Smith, Girgio

    • AU - Roshi

    • NZ - Roshi

    • US - Alia

    • CA - Pilipo

    • HK - Pilipo

    • SG - Pilipo

Email Template

Please copy the below and update each field e.g. for Receiving hubs delete any hubs which the client won’t use. Same for Returning to which Port.

Details below:

Omni Standard Account:

Receiving Hubs:                SYD        AKL        LAX        JFK         CAN       EU          LHR        HKG       SIN

Returning to which Port:              LHR        LAX        JFK         AKL        HKG       SYD        BNE        MEL

Product: 

Estimated Volume: 

Return Address: 

Returns Frequency: As per request / weekly/ fortnightly/ monthly 

Notes: 

Contacts:

Ops contact and customer service: