Create a User Account

  1. Navigate to ‘Admin’ > ‘Manage’ > ‘User ’

  2. Click on ‘Add User’

Add a New User
Adding a New User

3. Complete the form, please see a description of each field below

Field

Mandatory

Description

Field

Mandatory

Description

Select Retailer

Y

Field will be auto-populated

User API Token

Y

Fields will be auto-populated

First Name

Y

User’s first name

Last Name

Y

Users last name

Email ID

Y

User’s email address

Password

Y

The user will reset this after the account has been created

Time Zone

Y

Select the local time zone of this user from the drop down

Account Type:

Y

Choose from the drop down

Admin

For Seko employees ONLY

Retailer Admin

User has all admin rights

Retailer User

User has limited rights

Hub User

For warehouse team members who will process returns

Hub Name

Y

Select all applicable hubs where you would like this user to have access to process returns and reporting access

OmniParcel Token

N

This is used to connect to OmniParcel to print labels for Exported Returns.

 

4. Once you have entered all the correct information into the fields above, click ‘Submit’

5. The user will be emailed a notification of their new account, they will be required to set a password and login

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