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iHub Service (Load Sales Order)

Summary

This service allows the creation of New Sales Orders in SEKO 360. Orders will only be created if the products have enough available stock (Backend setting: “PushToDC” is set to true).

  • SalesOrderReference: A unique reference for the sales order, defined by the user.

  • SalesInvoiceNumber: An optional tracking ID for the sales order.

  • SalesOrderNumber: The identifier for the sales order.

System Behaviors

  • Error Handling: If any item in the order has an error (e.g., no available stock), the entire order fails to upload.

  • Address Validation: Addresses are not validated upon upload.

  • Editing: Sales orders cannot be edited once uploaded.

CSV Handling

  • Reusing a sales order number later in the file (separated by another order) treats them as separate orders.

  • A single sales order cannot have multiple lines of the same ProductCode.

  • For multi-line orders, include order details (address, SO number, etc.) on every row.

Inventory Processing

  • Each SalesOrderLineItem requires inventory and must be fully processed as a pick.

Order Status

  • Once a sales order is marked ‘Dispatched’, it is closed and no further dispatches will be sent.

Stock Availability

  • Orders with insufficient stock for any SKU will be rejected. Re-upload the order once stock is available, remove out-of-stock SKUs, or cancel the order in the client system.

Web Contact

  • Delivery Address: Include First Name, Last Name, Email Address, and Phone Number.

Assign Service to Client

https://seko.atlassian.net/wiki/spaces/SMAN/pages/2932998161/iHub+-+Client+Setup#Assign-Services

Service Mapping

https://seko.atlassian.net/wiki/spaces/SMAN/pages/2953641985/iHub+Mapping+Sample+Guide#%E2%80%9CLoad-Sales-Order%E2%80%9D-Mapping-Example

Upload File - Load Sales Order

https://seko.atlassian.net/wiki/spaces/SMAN/pages/2933030933/iHub+-+File#Upload-File

WMS

Client Sales Order Process Flow

https://seko.atlassian.net/wiki/x/dwN0qQ

DC SO Dispatches

https://seko.atlassian.net/wiki/x/fQx0qQ

NSR (Non Standard Requirements)

Order Line Message and Gift Cards

https://seko.atlassian.net/wiki/x/ARV0qQ

Retail Compliance

https://seko.atlassian.net/wiki/x/OAAMrg

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