OS&D (3PLC)

OS&D

An overage is when you physically receive more that what is stated in the ASN. A shortage is when you physically receive less than what is stated in the ASN.

Step 1: Note Discrepancies

While receiving the shipment, a warehouse operator will note any over, short, or damaged material.

• In the event of damaged material, the warehouse operator will capture a photograph, complete the receiving process and transfer all material to the appropriate putaway location.

• The damaged material will be transferred to the designated OS&D area awaiting further client instructions.

• In the event of an overage, the material will be set aside, and a SEKO customer service representative will be notified.

• In the event of a shortage a SEKO customer reservice representative will be notified.

Step 2: Notify Client

A SEKO customer service representative will take any noted over, short, or damaged material and notify the client.

• In the event of over, short, and damaged material, the client will be notified by a SEKO customer service representative.

• The client will give the SEKO facility further instructions on handling the unforeseen event.

• The client may return the shipment to the vendor.

• The client may approve the overage to be moved to active inventory

• The client may approve the damaged material to be scrapped or shipped elsewhere.