Parcel Sales Order Entry
What is a Parcel Sales Order?
A parcel sales order is any sales order with the “Singles” or “Discrete” work type assignment. Note, a different process for LTL/FTL sales orders must be followed otherwise the sales order will not successfully go down the workflow.
Step 1: Open Sales Order Entry
On the navigation bar select 2 - Outbound > Entry > Sales Order Entry
Step 2: Enter Customer ID
In the “Customer ID” field, enter the customer ID and click the “New Order” button.
If the customer does not have an ID, one will need to be created. Select the “New Customer” button, to create a new customer ID.
Step 3: Enter Sales Order Header
Proceed to enter/adjust the header information.
Sales Order ID: is autogenerated but can be adjusted.
Carrier: The carrier name who will be shipping the sales order to the end consumer. Note, if this information is unknown this field can be left blank.
Carrier Service: The service level agreement. Note, if this information is unknown this field can be left blank.
Action: This field cannot be left blank and must be set to “INSERT”
Step 4: Ship To Information
On top of the header, 5 blue tabs are displayed. Begin by clicking the “Ship To” tab.
In the “Ship To” field, displayed under the header, select the correct address the sales order will be shipped to.
Step 5: Payment Information
Select the “Payment” tab and enter any information that is applicable. Note, none of the fields listed in this tab are mandatory for parcel sales orders.
Step 6: Order Information
Select the “Order” tab and enter any information that is applicable. Note, none of the fields listed in this tab are mandatory for parcel sales orders.
Step 7: Products Information
Select the “Products” tab, this screen will allow you to enter the requested product and quantity. Click the “Add Line” button to begin adding order lines.
Product: Enter the SKU name/number. Product barcode will not be recognized on this screen.
QTY: Enter the quantity being requested.
If QTY = 1 and Line = 1, the sales order work type assignment will = to “Singles”.
If QTY = > 2 and Line = > 1, the sales order work type assignment will = to “Discrete”.
Action: The action MUST be set to “INSERT” otherwise the order will fail to save.
Note, singles sales orders must be single line, single quantity.
Step 8: Promotion Information
Select the “Promotion” tab and enter any information that is applicable. Note, the ship complete field defaults to “Complete Available” if left blank.
Ship Available: Ships what fulfillment center has available. If the inventory has a unknown discrepancy or if a product from a sales order is unavailable JASCI will allow operator to pick and pack.
Ship Complete: Will not ship a sales order if all requested product and quantity is not available. If the inventory has a unknown discrepancy or if a product from a sales order is unavailable JASCI send the sales order to either the “Trouble Work” or “Trouble Station”.
END: Save and Send to WMS
Once all information is entered proceed to save and send the sales order to the WMS respectively.
Select the green “Save/Update” button. A success message will be displayed if the order was saved.
Select the gray “Send to WMS" button. A drop down list will be displayed, select the correct fulfillment if access to several fulfillment centers has been granted.