Pick and Pack "Pallet Pick"

Step 1: Open ViewPoint Load

On the desktop navigation bar select 2 - Outbound > ViewPoint Load > ViewPoint Load

Step 2: Assign Route

All FTL/LTL sales orders must be assigned to a outbound dock door. This is done by assigning the route to a door.

• The operator selects a door and clicks “Assign Route” button.

  • Gray = Empty, Green = Route/Sales Orders Assigned, Yellow = Aging Sales Orders, Red = Work Complete & Close Truck Alert

Note, to assign newly dropped orders to a door, select the door and click the “Add to Route" button.

Step 3: Select Sales Orders

A list of “Routes” will be displayed on the screen.

• Locate the route and click the blue “Assign Route” button. This will open a list of all sales orders by order line with the same route.

• Select all sales orders you wish to assign to the selected door.

  • Sales orders can have multiple work type assignments. The work type assignments will be displayed on this screen.

  • Different work types can be assigned to the same door.

  • The assigned work type will determine the picking and packing workflows to process the sales orders.

  • Truckload = Order Pick, Pallet Pick = Pallet Pick, Case Pick = Case Pick. This work instruction will demonstrate a Pallet Pick sales order.

• The corresponding rectangle under the “Stage” column will blink green if sales orders were successfully assigned to the selected door.

Step 4: Open “Pallet Pick” on Mobile Scanner

The operator proceeds to the picking process.

• On the mobile scanner, select the “Pallet Pick” menu option.

Step 5: Scan Door & Work Zone

• The operator will be promoted to scan/enter the door and the work zone. (Respectively, in the listed order).

  • The work zone for all fulfillment centers will be set to “DEFAULT”.

Step 6: View Work Order Details

• Work order details will be visible to the operator before beginning the pick process for the sales order.

• The operator proceeds the picking process by clicking the “Start” button.

Step 7: Scan Location

• The operator arrives to the directed location and scans the location bar code.

  • Scanning the location validates the operator is at the correct location.

Step 8: Scan LPN

• The operator scans the LPN attached to the pallet.

Step 9: Enter Product Information

• The operator proceeds to scan the product barcode and enter the quantity picked. (Respectively in the listed order).

Step 10: Confirm Drop Off

• The operator clicks the “Confirm Drop Off” button.

  • The picked product will be dropped off at the assigned door for the packing process.

Step 11: Begin Packing

Once the picking process is complete, the operator begins to pack the sales order on the desktop.

• On the desktop navigation bar select 2 - Outbound >Packing > Pack & Ship LTL/FTL.

• The operator scans/enters the appropriate work bench.

Step 12: Scan LPN

• The operator scans the LPN attached to the pallet.

Step 13: Enter and Confirm Package Information

• The weight and box size will be auto calculated.

  • If the weight and box size are NOT auto calculated, review the “Work Bench” confluence page or submit a ticket to our ServiceNow desk.

• If the carrier was not determined during the sales order entry, the operator will now select the carrier and service level.

• The operator proceeds to click the “Process Shipment” button.

  • A label and a packing list will be returned.

• Repeat steps 12 -13 for all LPNs that need to be packed.

Step 14: Assign Truck

Once the picking process is complete, the order must be packed.

• On the desktop navigation bar select 2 - Outbound > ViewPoint Load > ViewPoint Load

• Select the appropriate door and click the “Assign Truck” button.

  • In the “Trailer Type” field, select the “TRAILER - Trailer” option and click the “Assign Truck" button.

  • The operator will be prompted to enter the Trailer ID.

• The corresponding truck icon under the “Truck” column, will blink green.

  • The corresponding rectangle will also blink red once all sales orders assigned to the door are picked and packed.

Step 15: Scan Dock Door and ASN

Once the carrier arrives, the packages must be loaded on to the truck.

• On the mobile scanner, select the “Load Truck” menu option.

  • The operator is promoted to scan the outbound dock door.

• The operator proceeds to scan the LPNs/ASNs.

  • Currently, the load truck workflow only recognizes the ASN reference number, generated by JASCI.

  • To obtain the corresponding ASNs navigate to “ViewPoint Load” > Select the Door > click “Door Details”.

Step 16: Close Truck

• On the desktop, the operator navigates back to ViewPoint Load.

• The operator selects the door and clicks the “Close Truck” button.

  • Once, all packages are loaded on to the truck, the truck icon will blink red.

• The operator is directed to the “Door Detail” screen where they will click the “Close Truck" button again and confirm the trailer ID.

  • If the trailer ID has changed, the operator makes changes on this screen.

• A success message will appear, and the BOL will generate if the truck is successfully closed.