Zero Defect Onboarding - Contract Logistics

 

OCHF - Contract Logistics

OCHF - Contract Logistics

Document

Description

Box Link

Workstream Ownership Template

Aligns internal and external project workstreams and contact details

https://seko.box.com/shared/static/yo3ipxsuo104csyilh8csqk3n57vl9to.xlsx

SOW Template

Outlines all business and operational requirements

https://seko.box.com/shared/static/hgpngzy3pkgicvcbwqeg91vgnlphnj57.docx

TeamGannt Project Task Outline

Standard CL Implementation Task Outline Template

https://seko.box.com/shared/static/j1lc5nfb16ilbm2m8x7wvk02foezi4vm.csv

TeamGannt Weekly Recap Template

Email template for weekly implementation recaps and reporting

https://seko.box.com/shared/static/jqb78q3k5v633ngwxwax0tctwf30ndp2.docx

Risk Log

Logs all risks to implementation for transparency

https://seko.box.com/shared/static/sfhmhmqli47vfhja4vki6w1onqlsvvdr.xlsx

Client Standard Operating Procedures

Detailed SOP outlining the process of the daily operation

https://seko.box.com/shared/static/weekm2new98zohs4wj04dkxk8tkbypd0.docx

Billing SOP

Shows how GOGM CL accounts are billed

https://seko.box.com/shared/static/wxlpmynlw13ij0qk02pes2h8ofq3vw2p.docx

45 Day Post Implementation Evaluation SOP

Outlines steps to be taken while creating the external evaluation

https://seko.box.com/shared/static/x67rx4mftl3xa7sscavlpi3q48xhx7ge.docx

External Feedback Form

Explains how to create the external feedback link

EBITDA Review

How to Review Projected earnings VS Actual