Zero Defect Onboarding - Domestic

Domestic

Domestic
Document	Description	Box Link
Sales to Implementation Domestic v2	Outlines a high-level view of workstreams and documents in the startup process.	https://seko.box.com/s/5kt441rfhzg24cs8y9csxlhpkid5bfra
SOW Template	Outlines all business and operational requirements	https://seko.box.com/s/38rbsippaauaru84avmeebw3zscvwrr7
Workstream Ownership Template	Aligns internal and external project workstreams and contact details	https://seko.box.com/s/yo3ipxsuo104csyilh8csqk3n57vl9to
Domestic Project Plan	Standard project template for Domestic Transportation	https://seko.box.com/s/ttgd9pjt5wprdiy8rdvu768c075ag07h
SOP Template Domestic Delivery	Standard CLIENT SOP template for Domestic Transportation	https://seko.box.com/s/tva1yi51vbx6lt6zg6m99sc4nx9igg7a
IOP Template Domestic Delivery	Standard IOP (INTERNAL) template for Domestic Transportation	https://seko.box.com/s/pjkueg11wyzlu1byqo40vsottevzjoju
30/60/90 Day Review - Domestic	Template for Internal/External review discussions in the initial period following go-live	https://seko.box.com/s/bi6yc9ssfoyyhyscut0ak2a9oynasgt9
EBITDA - Domestic	Anticipate earnings and allocate resources accordingly	https://seko.box.com/s/yawntw6zty2j7r3h5w23pih537es5bh5
SOP Template Domestic RETURNS	Standard CLIENT SOP template for Domestic RETURNS	https://seko.box.com/s/mzgi95f60z83ejq5atzjid30b5a0kxzg
Credit Application	Controlling Office to Setup/Creation of the customer code in CW1 Submit Credit Application Form: D&B Credit App and provide the Account Owner’s name so they can add the ‘Sales Rep Name’ under the Org in CW1 The credit application must be filled out completely. If a company is not listed in D&B, we will need the customer to include supporting documentation (Financial Statement, W9, accurate trade references details with email addresses for those references). Customer code must be entered in the “Additional Comment” area when submitting the credit application (branches / sales to provide customer before submitting application). All “company” names that are in our CRM/Salesforce must match Send an email to corp.arcodes@sekologistics.com if you have any questions about the credit application.	Credit Application ACH Payment W9 Form
MNDA	Mutual Non-Disclosure Agreement	https://seko.box.com/s/nt4pkqoyn2oaldal50s0slsfr8b09wb3 LawVu - LawVu This application is to be used for any client requests that need assistance from our Legal team; Intake form, New/amend Contracts, MNDA’s, Letter of Intent, etc. ·For access to this portal please submit a request to legal.department@sekologistics.com
MSA	Master Service Agreement	https://seko.box.com/s/yzr0bswu2kma43um7tpt4s9wsmbczavo
EDI Requests	IT Ticket Request Link ---> System Integration Overview System Integration	https://seko.atlassian.net/servicedesk/customer/portals