What is Retail Compliance?

From a logistics perspective retail compliance refers to the adherence of retailers to predefined standards, policies, and guidelines set by manufacturers, brands, or regulatory authorities. It involves ensuring that the supply chain follows established protocols to maintain consistency and meet specified criteria.

Retail compliance is a critical aspect of the supply chain with reference to consumer goods and retail distribution. Brands establish compliance standards to maintain brand integrity, control the customer experience, and drive sales.

Retail compliance is essential for manufacturers and brands to maintain control over how their products are presented and sold at the retail level. It ensures consistency in branding, pricing, and promotional activities, contributing to a positive and uniform customer experience.

Common challenges in achieving retail compliance include variations in regional or international retail practices, and communication gaps between manufacturers and retailers. Overcoming these challenges requires effective communication, technology solutions for real-time tracking, and collaborative efforts to align goals and standards across the supply chain.

Retail compliance — or vendor compliance — encompasses the requirements a retailer sets for its distribution infrastructure. Different retailers have different sets of requirements depending on their specific needs and inventory cycle. For example, a home goods retailer might need a larger shipment in December to prepare for the upcoming holiday rush, while an office supplies retailer would want their biggest shipment in August before the school year starts.

Creating a reliable distribution infrastructure is complex, which is why retail compliance can encompass requirements for:

• Shipping and packaging guidelines and best practices

• Requirements to manage the supply chain in other retail environments like ecommerce and dropshipping

• Rules for warehouses handling fulfilment

• Customer support procedures

Retail Compliance Functionality in SEKO360

Order Pick Pack

Order picking and packing WMS - Order Pick Pack with GS1 prefix

Order Pick Pack Configuration for Gs1 Prefix Type (WMS)

The GS1 Prefix Type can be set per Client.

https://seko.atlassian.net/wiki/x/FAAcqg

• Generic

  • The same “Gs1 Prefix” is used throughout for a Client

    OR

• Order Header

  • Retrieved from the Sales Order / Dispatch

    • Client will send us the “Gs1 Prefix” for each order when loading Sales Orders using iHub

    • If a “Gs1 Prefix” is not sent for some Sales Orders, it can be added by the DC user on the “Dispatch Update” page

Retail Compliance Fields

“Load Sales Orders” and “Load Web Sales Orders” - Retail Compliance fields (iHub)

Clients can use the “Load Sales Orders” and “Load Web Sales Orders” services on iHub to load “Retail Compliance” data for a Sales Order.

Load Sales Order cvs example

Load Sales Order iHub Mapping

iHub Mapping Sample Guide | “Load Sales Order” Mapping Example

Viewing Retail Compliance Data

Client and DC users can access Retail Compliance data for a Sales Order or Dispatch directly from the front end in the Sales Order or Dispatch Menus.

Sales Order View (Client)

1. Navigate to Sales Orders:

   • Go to Sales Channels → Sales Orders.

   • Select either the All Sales Orders or Committed. Dispatch Requests, Dispatches, Dispatches On Hold tab.

2. View Retail Compliance Data:

   • Click the View command on a Sales Order that includes Retail Compliance data.

   • The Retail Compliance fields will appear between the Ship To Contact Details and Line Items sections in a dedicated Retail Compliance group.

Open

SO Retail Compliance View

3. Additional Information:

   • The Style Code is displayed to the right of the HTS Code column within the Line Items grid.

Open

Style Code - Line Items

Dispatch View (DC)

1. DC Login:

   • Navigate to Logistics → Dispatch → Dispatch List.

   • Select from the following tabs: All, To Be Picked, Being Picked, To Be Packed, To Dispatch, Dispatched, To Cancel, Cancelled, or On Hold.

2. View Retail Compliance Data:

   • Click the View command on a Sales Order that includes Retail Compliance data.

   • The Retail Compliance fields will appear between the Contact Details and Dispatch Lines sections in a dedicated Retail Compliance group.

Order Pick Pack Dispatch View (DC)

1. DC Login:

   • Navigate to Logistics → Order Pick Pack → Dispatch List.

   • Alternatively, go to Logistics → Order Pick Pack → Close Order.

2. View Retail Compliance Data:

   • Click the View command.

   • The Retail Compliance fields will appear above the Dispatch Lines section in a dedicated Retail Compliance group.
     
     

Wave Picking Star Dispatches View (DC)

1. DC Login:

   • Navigate to Logistics → Wave Picking → Star Dispatches.

2. View Retail Compliance Data:

   • Click the View command.

   • The Retail Compliance fields will appear above the Dispatch Lines section in a dedicated Retail Compliance group.

Update Retail Compliance data (WMS)

• Login on DC Interface

• Logistics → Dispatch → Dispatch Update

• Use search Filters to Update specific Sales order/Dispatch Request.

• Click the “Update Retail Compliance” (check box icon)

• Edit the information needed for updating

• Click UPDATE button

Dispatch Confirmation Cartons

Push data relating to “Retail Compliance” and the Dispatch Cartons used in the Order Pick Pack module including the Serial Shipping Container Code (SsccNumber).

See Also: Push Dispatch Cartons