Load Sales Order

iHub Service (Load Sales Order)

Summary

This service allows the creation of New Sales Orders in SEKO 360. Orders will only be created if the products have enough available stock (Backend setting: “PushToDC” is set to true).

SalesOrderReference: A unique reference for the sales order, defined by the user.
SalesInvoiceNumber: An optional tracking ID for the sales order.
SalesOrderNumber: The identifier for the sales order.

System Behaviors

Error Handling: If any item in the order has an error (e.g., no available stock), the entire order fails to upload.
Address Validation: Addresses are not validated upon upload.
Editing: Sales orders cannot be edited once uploaded.

CSV Handling

Reusing a sales order number later in the file (separated by another order) treats them as separate orders.
A single sales order cannot have multiple lines of the same ProductCode.
For multi-line orders, include order details (address, SO number, etc.) on every row.

Inventory Processing

Each SalesOrderLineItem requires inventory and must be fully processed as a pick.

Order Status

Once a sales order is marked ‘Dispatched’, it is closed and no further dispatches will be sent.

Stock Availability

Orders with insufficient stock for any SKU will be rejected. Re-upload the order once stock is available, remove out-of-stock SKUs, or cancel the order in the client system.

Web Contact

Delivery Address: Include First Name, Last Name, Email Address, and Phone Number.

WMS

Client Sales Order Process Flow

https://seko.atlassian.net/wiki/x/dwN0qQ

DC SO Dispatches

https://seko.atlassian.net/wiki/x/fQx0qQ

NSR (Non Standard Requirements)

Order Line Message and Gift Cards

https://seko.atlassian.net/wiki/x/ARV0qQ

Retail Compliance

https://seko.atlassian.net/wiki/x/OAAMrg

FAQs (for iHub Service - Load Sales Order)

What is the Load Sales Order?

LSO (Load Sales Order) is a Service that allows users to create new (multiple) sales orders in SEKO 360 by uploading file in iHub via manual upload, FTP or REST protocols.

What is Load Web Sales Order?

LWSO (Load Web Sales Order ) Service is similar to the LSO but does not include the 'ShipToCompany' field mapping.

Can I edit a sales order once it is uploaded?

No, sales orders cannot be edited once they are uploaded.

What is a Non standard requirement (NSR) order?

A Sales order will be a non standard requirement order If the client populates the "Order Line Message" in the LSO/LWSO.

How to Add Gift Card in an Order?

In the LSO/LWSO, the following fields need to be populated:

GiftMessage - The Message or Note to the person the gift is being sent to (500 Characters)
GiftMessageFrom - Name of the sender
GiftMessageTo - Name of the receiver

How to Add Retail Compliance in an Order?

Click link to see fields for Retail compliance in the LSO/LWSO

https://seko.atlassian.net/wiki/spaces/SMAN/pages/2920022072/WMS+Retail+Compliance#Retail-Compliance-Fields