Magaya New User License Registration & Reactivation (Help Desk Instruction)

Open the Global Help Desk platform in your browser through 1 of two URL’s.

1. https://servicedesk.sekologistics.com

2. https://cai.service-now.com/seko

• When selected URL and Service Portal screen is populated

• Click the use external login to change screen to internal login

Open

• Now add in your SEKO Email address and submit

Open

• A new landing page will populate, and you have several options

• Click “Request Something”

• Click Access Request

• The Access Request Form will now populate

• On the Access Request Type, there is a drop-down selection

• The Access Request Form will now populate, and you must complete several boxes