DCM FAQs

Navigate to Supply Chain Menu → Bookings → Booking Add

Manual - In the DCM Vendor Portal Dashboard, Click "Pending Shipment Instructions" Task tile.

Vendor user will Request Cancellation and Origin Agent will confirm.

Origin Agent can also Cancel a Booking directly without Vendor Request, if needed.

For Booking State at:

Draft status → The Booking will be cancelled
Other status → The Booking will be set to the “Requested Cancellation” state and a Notification will be sent to the Ops team so they can log in to the front end with their Origin Agent User and either confirm or reject the request

Navigate to Supply Chain Menu →Bookings → Booking List → Click Edit Shipment button

Navigate to Supply Chain Menu → Shipments → Shipment Add

Shipments that are Automatically approved and are Authorized to Ship based on the Approval Rules set in the DCM Client Interface Admin Menu.

If you cannot view a shipment this means the space is not confirmed, please liaise with your local SEKO branch.

Two ways to Book a Delivery by either Client or Destination Agent

On Client Dashboard, click “Plan Deliveries” in the To Deliver tile to show List of Deliveries To Book
On Destination Agent Dashboard, click “Deliveries To Book” Task Tile tile to show List of Deliveries To Book

Two ways to Cancel a Delivery by either Client or Destination Agent

On Client Dashboard, click “Planned Deliveries” in the To Deliver tile to show List of Booked Deliveries. Click X icon to Cancel. The Cancelled Delivery will be sent to Destination Agent user tile “Deliveries Require Cancel Confirmation”
On Destination Agent Dashboard, click “Planned Deliveries” in the To Deliver tile to show List of Booked Deliveries. Click X icon to Cancel. The Cancelled Delivery will be sent to the Destination AGent Task Tile "Deliveries to Reschedule"

SEKO360 Product Manual