DCM FAQs

Owned by Mai Labagnoy
Nov 22, 2024
1 min read

If you cannot view a shipment this means the space is not confirmed, please liaise with your local SEKO branch.

Shipments that are Automatically approved and are Authorized to Ship based on the Approval Rules set in the DCM Client Interface Admin Menu.

Manual - via DCM Vendor and Origin Portal

iHub - via Load Booking Service

For Bookings at:

  • Draft status → The Booking will be cancelled

  • Other status → The Booking will be set to the “Requested Cancellation” state and a Notification will be sent to the Ops team so they can log in to the front end with their Origin Agent User and either confirm or reject the request

Vendor will request for Cancellation while Origin Agent will confirm Cancellation.

Origin Agent can also cancel Shipments directly without Vendor Request, if needed.