Admin (Destination Agent)

Messaging and Chat allows Users to add messages/communicate about Shipments.

Messages

Read and reply to messages that was sent against a shipment

1. Navigate to Admin Menu → Messages → Messages

2. Select received messages in the Inbox Folder

3. Click Reply button to respond

4. Click View Artifact button to see Shipment details

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Chat

Send upfront messages or conversation to any user of the system.

1. Navigate to Admin Menu → Messages → Chat

2. Click 'New Chat' button to create conversation.

3. Click “TO” field and Type/choose accounts for the conversation

4. Type your message in the text box

5. Click 'Send' button

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