Lightspeed Global Ops Weekly Update Week 36

[BCC: sekoAPAC, sekoukstaff, All Active CW1 Users]

 

 

Week 36

Hi Team SEKO

This week we are excited to announce that the Operations Control Dashboard (OCD) is being launched on 9/11/2023 with a brand-new look & Feel designed to improve your experience!

A few noteworthy highlights are mentioned below along with a quick video preview, so everyone is aware on how to navigate and export your performance data. The OCD is developing fast and we’re excited to hear back from you on these new changes.

In addition to the User interface, we are also releasing on 9/11/2023 a new category of performance metrics called Gross Profit (GP) Accuracy. These measures are designed to help all of our operations team globally ensure we don’t miss a beat in ensuring that while we service our customers, we also remain focused on managing our jobs in the right way within Cargowise!  

 

Click image to play!

 

Training Sessions for Gross Profit Accuracy KPI

Below you will find a list of TEAMS Webinars being hosted by your regional lightspeed deployment teams with respect to the new GP Accuracy KPI. Kindly ensure you register for at least one session so that any clarifications needed can be addressed immediately.

 

Finally please find below a recap of changes to KPI measurement in the OCD

 

 If you require any assistance, please utilize SEKO Portal  Operations Support Portal

 

OBJECTIVE – GLOBAL OPERATIONAL EXCELLENCE

GO SEKO!

SEKO provides a suite of logistics services which enable you to use your supply chain as a competitive differentiator. As a customer centric organization, we are powered by the expertise of our people and our in-house developed, best in class, customizable technology. It is this combination which gives SEKO its strength. With over 150 offices in 60 countries worldwide, our unique shareholder management model enables you to benefit from Global implementation experience and expertise across all industry sectors, coupled with vital in-country knowledge and service at the local level.

To find out how SEKO can transform your business, please contact: hello@sekologistics.com

© SEKO 2023

 

All business conducted in accordance with our standard trading conditions as published by the British International Freight Association, BIFA 2021. SEKO Logistics (London) Limited Company Registration No 4590887. Registered Office: 30 Old Bailey, London, EC4M 7AU. Registered in England and Wales.